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Global data |
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Allow global contacts |
Indicates if global contacts should be allowed on the website. |
Automatically create global contact for user |
If a user is present on multiple sites, a global contact will be created for all site contacts associated with the given user. |
Automatically create global contact for visitors with identical e-mail addresses |
If there are users with the same e-mail address across multiple websites, a global contact will be created for all site contacts associated with the given user. |
When choosing from global contacts, select |
Indicates which contact should be used as the primary contact if a site visitor has multiple global contacts assigned. The following options are available:
•Last modified - the contact that was most recently modified. •First created - the oldest contact. •Create a new contact - a new contact will be created and the other associated global contacts will be merged into it. |
Allow global accounts |
Indicates if global accounts should be allowed on the website. |
Allow global contact groups |
Indicates if global contact groups should be allowed on the website. |
Allow global configuration |
Enables the use of global contact statuses, account statuses and contact roles on the website. |
Automatic merging of contacts |
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Merge contacts for identical E‑commerce customers |
Automatic contact merging will occur if multiple contacts exist for one e-commerce customer. |
Merge contacts for identical Newsletter subscribers |
Automatic contact merging will occur if multiple contacts exist for a newsletter subscriber. |
Merge contacts with identical e-mail addresses |
Contacts will automatically be merged if they have the same e-mail address. |
When a visitor has more contacts, use |
Indicates which contact should be used as the primary contact if a site visitor has multiple contacts assigned. The following options are available:
•Last logged contact - the contact which has the most recently logged activity will be selected. •Most active contact - the contact which has the highest number of logged activities will be selected. •Create a new contact - a new contact will be created. |
Additional resource can be found in Online Marketing Guide -> Contact management.